Terms of Use
Last Updated: December 2, 2025
Welcome to Wilnoxa. These Terms of Use govern your access to and use of our online education platform, courses, and related services. By accessing or using our services, you agree to be bound by these terms.
1. Acceptance of Terms
By creating an account, enrolling in courses, or accessing any part of our platform, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use our services.
2. Eligibility
You must be at least 16 years of age to use our services independently. Users under 16 may use our services only with the involvement and consent of a parent or legal guardian. By using our services, you represent and warrant that you meet these eligibility requirements.
3. Account Registration
3.1 Account Creation
To access certain features of our platform, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3.2 Account Security
You agree to:
- Use a strong, unique password for your account
- Notify us immediately of any unauthorized access or security breach
- Not share your account credentials with any third party
- Take responsibility for all activities conducted through your account
3.3 Account Termination
We reserve the right to suspend or terminate your account at any time for violation of these terms, fraudulent activity, or any other reason we deem necessary to protect our platform and users.
4. Use of Services
4.1 License Grant
Subject to your compliance with these terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our educational content for personal, non-commercial purposes.
4.2 Prohibited Activities
You agree not to:
- Copy, distribute, or disclose any part of our services without authorization
- Use automated systems or software to extract data from our platform
- Attempt to gain unauthorized access to our systems or networks
- Interfere with or disrupt the integrity or performance of our services
- Share course materials, videos, or content with non-enrolled users
- Circumvent any access restrictions or security measures
- Use our services for any illegal or unauthorized purpose
- Impersonate any person or entity or misrepresent your affiliation
- Upload viruses, malware, or any harmful code
- Harass, abuse, or harm other users
5. Course Enrollment and Access
5.1 Course Availability
We strive to maintain continuous access to enrolled courses, but we do not guarantee that courses will be available indefinitely. Course content, structure, and availability may change at our discretion.
5.2 Enrollment Terms
When you enroll in a course, you receive access according to the terms specified at the time of enrollment. Access duration and conditions vary by course and enrollment type.
5.3 Course Completion
Certificates or credentials issued upon course completion are subject to verification of completion requirements and adherence to academic integrity standards.
6. Payment and Refunds
6.1 Pricing
All prices are displayed in the applicable currency and are subject to change without notice. You agree to pay all fees associated with your course enrollments and subscriptions.
6.2 Payment Processing
Payments are processed through secure third-party payment processors. You agree to provide accurate payment information and authorize us to charge the applicable fees to your payment method.
6.3 Refund Policy
Refund eligibility depends on the specific course or subscription terms. Generally, refund requests must be submitted within a specified period from enrollment. We reserve the right to refuse refunds for completed courses or violation of terms.
7. Intellectual Property Rights
7.1 Our Content
All content, materials, features, and functionality on our platform, including but not limited to text, graphics, logos, videos, audio, software, and course materials, are owned by Wilnoxa or our licensors and are protected by copyright, trademark, and other intellectual property laws.
7.2 User Content
You retain ownership of any content you submit to our platform, including forum posts, assignments, and feedback. By submitting content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with operating and promoting our services.
7.3 Copyright Infringement
We respect intellectual property rights and expect our users to do the same. If you believe your copyright has been infringed, please contact us with detailed information about the alleged infringement.
8. User Conduct and Community Guidelines
Our platform fosters a respectful learning environment. You agree to:
- Treat all users, instructors, and staff with respect and courtesy
- Contribute constructively to discussions and forums
- Respect diverse perspectives and opinions
- Maintain academic integrity and honesty
- Report inappropriate behavior or content to our support team
9. Privacy and Data Protection
Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms of Use by reference. Please review our Privacy Policy to understand our practices.
10. Disclaimers and Limitations
10.1 Service Availability
Our services are provided on an "as is" and "as available" basis. We do not warrant that our services will be uninterrupted, error-free, or completely secure. We reserve the right to modify, suspend, or discontinue any part of our services at any time.
10.2 Educational Outcomes
While we strive to provide high-quality educational content, we make no guarantees regarding specific learning outcomes, career advancement, certification validity, or other results from using our services.
10.3 Third-Party Content
Our platform may contain links to third-party websites or integrate third-party services. We are not responsible for the content, accuracy, or practices of these third parties.
11. Limitation of Liability
To the maximum extent permitted by law, Wilnoxa and its affiliates, officers, employees, agents, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or other intangible losses, resulting from:
- Your access to or use of our services
- Any unauthorized access to or use of our servers or personal information
- Any interruption or cessation of our services
- Any bugs, viruses, or harmful code transmitted through our services
- Any errors or omissions in content or materials
- Any user content or conduct of third parties
12. Indemnification
You agree to indemnify, defend, and hold harmless Wilnoxa and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses, including reasonable legal fees, arising out of or in connection with:
- Your violation of these Terms of Use
- Your use or misuse of our services
- Your violation of any rights of another party
- Your user content or submissions
13. Modifications to Terms
We reserve the right to modify these Terms of Use at any time. We will notify users of material changes by posting the updated terms on our platform and updating the "Last Updated" date. Your continued use of our services after changes become effective constitutes acceptance of the modified terms.
14. Termination
14.1 Termination by You
You may terminate your account at any time by contacting our support team or using the account closure feature in your settings. Termination does not entitle you to refunds for unused services unless otherwise specified.
14.2 Termination by Us
We may terminate or suspend your access immediately, without prior notice or liability, for any reason, including breach of these terms. Upon termination, your right to use our services will cease immediately.
14.3 Effect of Termination
Upon termination, you will lose access to your account and all associated content. Certain provisions of these terms, including intellectual property rights, disclaimers, and limitations of liability, will survive termination.
15. Dispute Resolution
15.1 Informal Resolution
If you have any dispute with us, you agree to first contact us and attempt to resolve the dispute informally by contacting our support team.
15.2 Arbitration
If informal resolution is unsuccessful, any dispute arising out of or relating to these terms or our services shall be resolved through binding arbitration, except where prohibited by law.
16. General Provisions
16.1 Entire Agreement
These Terms of Use, together with our Privacy Policy and any additional terms applicable to specific services, constitute the entire agreement between you and Wilnoxa regarding the use of our services.
16.2 Severability
If any provision of these terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
16.3 Waiver
No waiver of any term or condition shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these terms shall not constitute a waiver of such right or provision.
16.4 Assignment
You may not assign or transfer these terms or your account without our prior written consent. We may assign our rights and obligations under these terms without restriction.
16.5 Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of nature, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, network infrastructure failures, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.
17. Contact Information
If you have any questions about these Terms of Use, please contact us:
Wilnoxa
37-1, Jalan Pandan Prima 1
Dataran Pandan Prima
55100 Kuala Lumpur
Wilayah Persekutuan Kuala Lumpur
Malaysia
Email: help@Wilnoxa.pro
Phone: +60333714653
18. Acknowledgment
By using our services, you acknowledge that you have read these Terms of Use, understand them, and agree to be bound by their provisions. If you do not agree to these terms, you must discontinue use of our services immediately.